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Windscribe VPN Review

Header image for Windscribe review

Simon Migliano is a recognized world expert in VPNs. He's tested hundreds of VPN services and his research has featured on the BBC, The New York Times and more.

Fact-checked by JP JonesAdditional Testing by Luke Williams

Our Verdict

9.0/10
How is this calculated?

We calculate the VPN service’s Overall Rating by combining the ratings of several testing categories. Each category is weighted as follows:

  • Privacy & Logging Policy: 20%
  • Speed: 20%
  • Security & Technical Features: 15%
  • Streaming: 15%
  • Ease of Use: 10%
  • Torrenting: 5%
  • Server Locations: 5%
  • Bypassing Web Censorship: 5%
  • Customer Support: 5%

Learn more by reading our VPN testing and review methodology.

Windscribe is a very good free and paid VPN. Both versions possess excellent streaming capabilities, and Windscribe Free is one of the very best free VPNs of 2024, unblocking UK Netflix, HBO Max, and BBC iPlayer. The VPN recently suffered some server security vulnerabilities, although they have since been resolved.

Ranked #10 out of 62 VPNs

Windscribe VPN Category Ratings

  • 9.7/10
  • 8.5/10
  • 8.9/10
  • 9.3/10
  • 8.9/10
  • 9.6/10
  • 8.1/10
  • 8.9/10
  • 8.0/10
  • 7.5/10

Windscribe VPN Pros & Cons

  • Logging policy safeguards users' privacy
  • Paid account unblocks 32 Netflix libraries
  • P2P and torrenting allowed on all servers
  • Works in China and other censored regions
  • Unlimited simultaneous connections
  • 100% free version with no subscription

  • Often fails to load video content in HD or 4K
  • No live chat customer support
  • No independent no-logs audit
  • Based in Canada (Five Eyes nation)
  • Smart DNS not included with a VPN subscription

Why Trust Us?

We’re fully independent and have been reviewing VPNs since 2016. Our ratings are based on our own testing results and are unaffected by financial incentives. Learn who we are and how we test VPNs.

Released in 2016, Windscribe is a legitimate VPN service based in Canada. Unlike many other top-rated VPNs, Windscribe is completely independent and isn’t owned by a larger cybersecurity company.

Windscribe offers a free and a paid service. While the paid subscription (Windscribe Pro) is better, the free plan remains one of the best free VPNs available.

Here’s a short video reviewing the best and worst parts of Windscribe’s VPN software:

Windscribe VPN Key Data

 Paid
Free
Data CapUnlimited10GB
Download Speed96Mbps90Mbps
Logging PolicyNo Identifying DataNo Identifying Data
Data LeaksNoNo
JurisdictionCanada (Five Eyes Member)Canada (Five Eyes Member)
Servers120+11
IP Addresses120+Not disclosed
Countries with Servers6911
US NetflixYesNo
TorrentingUnlimitedUnlimited
Simultaneous ConnectionsUnlimitedUnlimited
Works In ChinaYesYes
SupportEmail & Online Resources OnlyEmail & Online Resources Only
Cheapest Price$5.75/mo over 12 MonthsFree
Money-Back Guarantee3-day Money-Back Guarantee-
Official WebsiteWindscribe.com

Privacy & Logging Policy

Doesn’t Log Any Identifying Data

8.9/10
How is this calculated?

We analyze and dissect the VPN service’s logging and privacy policy. A VPN should never log and store:

  • Your real IP address
  • Connection timestamps
  • DNS requests

Headquarters outside of 14 Eyes or EU jurisdictions are also preferable.

Windscribe logs your bandwidth usage and your most recent connection timestamp, but this data can't be used to personally identify you. Although the company is based in a Five Eyes jurisdiction, Windscribe has never complied with requests for user data. You can trust it with your sensitive web activity.

Ranked #11 out of 62 VPNs for Privacy & Logging Policy

Here’s a summary of the data that Windscribe logs:

Data TypeLogged by Windscribe VPN
Account InformationYes
Browsing ActivityNo
Date of Last ConnectionYes
Device InformationNo
DNS QueriesNo
Individual Bandwidth UsageYes
Individual Connection TimestampsNo
ISPNo
Number of Simultaneous ConnectionsYes
Originating IP AddressNo
VPN Server IPNo
VPN Server LocationNo

You can read Windscribe’s full privacy policy on its website.

As you can see, Windscribe does log some data, which it claims are needed for maintenance purposes. This isn’t ideal as other true no-log VPN services, like Private Internet Access, function without retaining anything. We wish Windscribe would do the same.

The important thing is that none of the information can be used to personally identify you from your online activity. This has been verified many times by real-world events.

Windscribe maintains a page documenting the 100+ law enforcement data requests it’s received since 2018. In every case, Windscribe hasn’t shared any user data as it doesn’t have access to it. We’d still like to see a third-party audit as well, though, as an extra safeguard.

For additional privacy, Windscribe allows you to sign up using cryptocurrency if you don’t want to provide a name or address. In addition, its diskless server network means data can’t be extracted from a server.

You can see how Windscribe’s logging policy compares to other VPNs in the table below:

Speed

Slower on Long-Distance Connections

9.3/10
How is this calculated?

We calculate the VPN’s speed rating using our download speeds, upload speeds, and ping (latency) measurements.

We regularly test the VPN’s local and international speeds using a dedicated 100Mbps internet connection in New York, USA.

Windscribe Pro VPN's download speeds are fast on nearby connections, but its performance is less impressive when connecting to servers located far away. Both the free and paid versions of the VPN offer sufficient speeds for HD streaming and gaming, but there are faster alternatives available.

Ranked #16 out of 62 VPNs for Speed

To determine Windscribe’s speed performance, we tested the speed of the connection between our location and Windscribe VPN servers around the world.

Here’s a table showing Windscribe Pro’s speed test results:

We saw download speeds decrease from 100Mbps to 96Mbps connecting to a same-city server. This is a drop of only 4%, which is very fast and among the best results of any VPN we’ve tested. Speeds were very consistent from one test to the next. We didn’t experience any connection drops while connected to Windscribe servers, either.

But, as you can see, Windscribe’s international speeds are slower than its short-distance ones. Despite being ranked as the joint third-fastest VPN for local connections, it falls to the sixteenth position when it comes to international speeds.

We recorded a download speed loss of 20% connecting to South Africa and 16% connecting to Australia.

To put this in context, you can compare Windscribe’s international speeds to other top VPNs in the chart below.

Comparison bar chart showing Windscribe's international speed performance against other leading VPN services.

That said, these speeds have improved a lot recently thanks to Windscribe’s addition of the WireGuard protocol. Previously, using OpenVPN, we recorded a 4x slower download speed on the Australia and Japan servers. We hope Windscribe can continue to optimize its app to deliver faster speeds.

EXPERT ADVICE: Windscribe’s fastest servers are labeled with a 10Gbps badge in the app. Connect to these for the best speed performance.

Low Ping for Gaming

While connected to a nearby Windscribe server, we recorded an impressive ping time of 6ms. Using it, we played fast-paced competitive games, like Overwatch 2, without any lag. This puts it among the best gaming VPNs, which all register local ping times of 10ms or less.

Using Windscribe Free on Minecraft

Windscribe’s ping is low enough for lag-free gaming.

The VPN performed poorly on long-distance servers, though, at 152ms in the US and 450ms in Japan. It’s not a good choice for accessing easier gaming lobbies from abroad.

Windscribe Free Speed Test Results

Here are the results we recorded using Windscribe’s free version:

Though impressive for a free VPN, it falls short when compared to the top-performing free VPNs such as Hotspot Shield and Proton VPN. Both VPNs are over 8% faster on local connections. More notably, Hotspot Shield exceeds Windscribe’s international connection speeds by an average of 12%.

Security & Technical Features

Despite Some Security Issues, Windscribe Is Safe

8.1/10
How is this calculated?

A secure VPN must offer OpenVPN or WireGuard protocols, AES-256 encryption, and a working kill switch.

To calculate this rating, we also factor in additional security settings and features.

Windscribe is a safe VPN service, using industry-standard AES-256 encryption and trusted VPN protocols, like WireGuard. The VPN’s desktop apps are open-source, allowing anyone to verify their security. Unfortunately, Windscribe recently suffered a minor security breach, so we would like it to carry out independent security audits in the future.

Ranked #23 out of 62 VPNs for Security & Technical Features

You can see a full list of the VPN protocols, encryption ciphers, and extra technical features that Windscribe has in the table below:

ProtocolsAvailable in Windscribe VPN
IKEv2/IPSecYes
OpenVPN (TCP/UDP)Yes
WireGuardYes
EncryptionAvailable in Windscribe VPN
AES-128No
AES-192No
AES-256Yes
BlowfishNo
ChaCha20Yes
SecurityAvailable in Windscribe VPN
Diskless ServersYes
DNS Leak BlockingYes
First-party DNSNo
IPv6 Leak BlockingYes
Supports TCP Port 443Yes
VPN Kill SwitchYes
WebRTC Leak BlockingYes
Advanced FeaturesAvailable in Windscribe VPN
Ad BlockerYes
Dedicated IPNo
Double VPNYes
SOCKSNo
Split TunnelingYes
Static IPYes
Tor over VPN ServerNo
Tracker BlockerYes

Unencrypted Ukrainian Servers

Although we still rate Windscribe as a highly-secure VPN, we’ve recently downgraded its Security & Features rating due to a security breach.

In June 2021, two of Windscribe’s servers were seized by the Ukrainian government. These servers were unencrypted as Windscribe incorrectly didn’t consider Ukraine a “high sensitivity region.”

However, despite the claims of many other VPN review websites, there is no evidence that Windscribe user traffic was monitored.

For traffic monitoring to be possible, a user had to be connected to Ukraine through a manual configuration file while using OpenVPN and a legacy DNS resolver. It is very unlikely that all of these conditions were met.

We’d like to see Windscribe commission third-party security audits to prevent this from happening again. In our TunnelBear review, you can read how it used audits to identify vulnerabilities and fix them before they could be used to jeopardize the privacy and security of its customers.

Uses Secure Tunneling Protocols & Encryption

Both the free and paid versions of Windscribe use industry-standard VPN protocols and encryption methods.

Thankfully, the app now automatically uses WireGuard, which is a trustworthy open-sourced protocol. Previously, the app defaulted to IKEv2, a closed-source protocol that we only recommend using if security is not a priority.

The VPN software encrypts network traffic using AES-256. This encryption method is virtually unbreakable and can be trusted to protect sensitive web data.

Using Wireshark, a packet-sniffing tool, we verified that Windscribe securely encrypts web traffic. It obfuscated all incoming and outgoing network packets.

Analyzing Windscribe's encryption using Wireshark

Windscribe securely encrypts network traffic.

Both the free and paid version of the software uses a secure SHA512 authentication key for the handshake. We’re pleased to see this as it’s more secure than SHA-256, which many other VPNs use.

Furthermore, the VPN operates Perfect Forward Secrecy (PFS), which ensures encryption keys aren’t reused between sessions. Even if someone got their hands on your private key, it becomes useless as soon as you disconnect.

In the case of the Ukrainian server seizures we mentioned above, PFS blocked anyone from accessing historic VPN user traffic.

Windscribe’s Unique Firewall Setting

Windscribe’s “Firewall” setting in the Windows and macOS software stood out during our testing process. This feature is very similar to a typical kill switch, but more effective.

The Firewall blocks all connections outside the VPN tunnel. With a normal kill switch, the VPN program has to detect a VPN connection drop, and during that time, small data packets can potentially leak.

We verified that Windscribe’s firewall feature worked as described using our kill switch testing tool. This tool scans for IP address leaks when the internet connection drops.

As you can see in the image below, Windscribe’s kill switch successfully blocked our internet traffic and stopped our real IP address from leaking.

Testing the efficacy of Windscribe's kill switch

Windscribe’s kill switch didn’t leak our IP address.

Effectively Blocks Many Ads & Trackers

“ROBERT” is Windscribe’s ad and malware blocker. It’s a DNS-level malware and ad blocker integrated into the VPN apps.

ROBERT performed exceptionally well in our tests. According to our data, it blocked 80% of ads and 100% of analytic trackers. Using it, we bypassed ads on many popular websites, including YouTube and Google.

The only other VPNs that blocked more ads were IVPN and TunnelBear, but these are far inferior to Windscribe overall.

Bar chart showing the performance of Windscribe's ad blocker (ROBERT) ability to block ads and trackers. It is effective at blocking ads by 60%, analytics trackers by 100% and social trackers by 38%

Though great, we’d like to see Windscribe include its ad and malware blocker on its free app as well. As it stands, you have to download a separate browser extension, which makes it less user-friendly and incompatible with mobile devices.

Wide Range of Extra Technical Features

Windscribe includes more additional technical features than most other VPN services.

Windscribe Connection Settings on the macOS App

Here’s a summary of the most important ones and how well they work with Windscribe:

  • Diskless VPN servers make it impossible for user data to be extracted from the server. We’d like to see Windscribe commission an audit to verify that all of its servers are diskless, as ExpressVPN has done.
  • GPS spoofing feature to bypass geo-blocks that detect your location using your device’s GPS. This worked well to stream out-of-market NFL games and for bypassing NBA blackouts, but is only available on the Android app and desktop browser extensions.
  • Multi-hop servers to add an extra layer of encryption to the VPN connection. Though easy to use, our tests found they slowed down our connection substantially and wouldn’t work on mobile.
  • Open-sourced desktop apps for transparency, allowing anyone to view how the software works and to check its security. We’d like Windscribe to also open source its other apps, including mobile, as soon as possible.

The only technical features the VPN is missing are an antivirus tool and the ability to issue IPv6 addresses. However, these are minor and their absence hasn’t substantially affected the VPN’s rating in this category.

Streaming

Works with Every Streaming Website

9.7/10
How is this calculated?

This rating is calculated by how many different streaming services and regional content libraries the VPN can unblock, and how consistently it can access them.

We test access to Netflix, Disney+, Max, Amazon Prime Video, BBC iPlayer, and many more platforms on a weekly basis.

Windscribe Pro is an excellent VPN for bypassing geo-blocks on streaming content. It works with Netflix, Hulu, BBC iPlayer, Prime Video, and every other streaming service. Uniquely, most of this works using Windscribe Free, too, except US Netflix.

Ranked #4 out of 62 VPNs for Streaming

Here’s a list showing the results of our Windscribe streaming tests:

Streaming PlatformWindscribe ProWindscribe Free
Amazon Prime VideoYesYes
BBC iPlayerYesYes
Channel 4YesYes
Disney+YesYes
Hotstar IndiaYesNo
HuluYesYes
ITVXYesYes
MaxYesYes
Netflix USYesNo

Unblocks 32 Netflix Regions

Windscribe Pro works with more Netflix libraries than any other VPN. In our most recent tests, Windscribe Pro unblocked 32 international Netflix libraries, including Netflix US, Netflix UK, and Netflix Japan.

This is by far the best result we’ve seen. Using it, we could access three times more Netflix regions than other top VPNs, like ExpressVPN and Proton VPN.

That said, our videos sometimes took over 10 seconds to load and wouldn’t stream in HD. We experienced this because Windscribe has fewer VPN servers in many international locations, including just one in India. Windscribe should fix this by adding more server options in more locations.

Windscribe with Netflix on macOS

We unblocked 32 Netflix libraries using Windscribe.

Free Version Doesn’t Stream US Netflix

Until recently, Windscribe Free was our top-rated free VPN for Netflix. However, since May 2022, the free VPN no longer works with American Netflix.

It’s still a good choice for other regions, though. In our latest tests, it unblocked 6 Netflix regions, including the UK, France, and Germany. It’s free Canada VPN servers also accessed the Canadian library.

Using Windscribe Free VPN with Netflix

Windscribe Free works with UK Netflix.

Both Versions Work with All US Streaming Platforms

Windscribe is one of the best VPNs for accessing US streaming services from abroad. The Pro and Free versions of Windscribe always work with popular sites, like Hulu and HBO Max, whenever we test them.

Unlike with international Netflix libraries, we didn’t experience any buffering as the VPN offers 45 server locations in the US.

Accessing geo-blocked HBO Max content using Windscribe

Windscribe bypasses HBO Max’s geo-blocks.

Windscribe’s UK Servers Stream BBC iPlayer

When connected to any of its five UK server locations, we could stream geo-blocked content from BBC iPlayer. We experienced the best quality when connected to the London – Custard server, though, due to its 10Gbps bandwidth.

Windscribe Free is the only free VPN that always works with BBC iPlayer. The other free VPNs we test, like PrivadoVPN and Hotspot Shield, are either unreliable or don’t work at all.

Using Windscribe to stream BBC iPlayer from outside the UK

The free version of Windscribe can stream BBC iPlayer.

We also found that Windscribe’s free and paid UK servers work with other UK streaming services. We could access Sky Go, ITVX, and All 4 without any issues. It’s also the best free VPN for getting a French IP address.

Torrenting

Torrenting Supported on All Servers

8.5/10
How is this calculated?

This rating is determined by the VPN’s torrenting speeds, the percentage of servers that allow P2P file sharing, the service’s privacy and trustworthiness, and useful settings like port forwarding.

For speed specifically, we calculate the VPN’s average download bitrate using our bespoke torrenting setup.

Both the free and paid versions of Windscribe are safe for torrenting. Its apps come with a kill switch to prevent IP address leaks and it’s never forwarded DMCA requests to users. Though the Pro version supports port forwarding, its download bitrate was slower than the competition.

Ranked #14 out of 62 VPNs for Torrenting

Here’s a quick summary of showing how Windscribe performed in our torrenting tests:

Torrenting Attribute
Windscribe Pro
Windscribe Free
Average Download Bitrate
7.2MiB/s
6.3MiB/s
No. of P2P Servers
120+
11
Logging Policy
No Identifying Data
No Identifying Data
Kill Switch
Yes
Yes
Port Forwarding
Yes
No

You can trust Windscribe to hide your torrenting activity from your ISP. It doesn’t collect any personally identifiable logs and it encrypts network traffic using AES-256. There’s no way for a third party to see the torrent files you’re downloading.

Using Windscribe to hide our tormenting activity

Both versions of Windscribe work well for torrenting.

We’re pleased that Windscribe has improved its support for torrenting over time, too, by allowing users to use any server location for P2P file-sharing.

In the past, the VPN restricted torrenting traffic on servers in specific locations, including India and Lithuania. However, these limitations have been lifted.

Slower Torrenting Speeds, Even with Port Forwarding

Although Windscribe Pro supports port forwarding, we found that its torrenting speeds are slower than other top VPNs.

It’s also complicated to set up port forwarding using Windscribe. You’ll have to configure it using its website, which took us more than 10 minutes from start to finish. With other VPNs, like Proton VPN, it took just a few seconds by ticking a checkbox in the app.

Here’s how long it took to download a 20GB torrent file with the free and paid versions of Windscribe compared to other VPNs:

VPN Service Download Bitrate Time to Download 20GB Torrent File
No VPN 10MiB/s 32 minutes
Windscribe Pro 7.2MiB/s 44 minutes
Private Internet Access 9.6MiB/s 33 minutes
Windscribe Free 6.3MiB/s 50 minutes
PrivadoVPN Free 5.7MiB/s 56 minutes

Windscribe isn’t as quick as the fastest torrenting VPNs, but your torrent files won’t take much longer to download. If available, we recommend connecting to a 10Gbps server in the same country as you. This produced the fastest speeds in our research.

Server Locations

IP Addresses From 69 Countries

8.9/10
How is this calculated?

The key factor for calculating this rating is the global spread and coverage of the VPN’s server network.

We also consider the total number of servers, the number of city-level servers, and the number of IP addresses available.

Windscribe Pro has servers in fewer locations than many other top VPNs. Using it, you can connect to 120+ locations in 69 countries. Other options, like Surfshark and PIA, let you get an IP address from up to 31 more countries.

Ranked #13 out of 62 VPNs for Server Locations

Globe with a blue flag
69 Countries
Image of a city landscape
120 Cities
Image of a pink marker
120+ IP Addresses

Windscribe has servers in the following regions:

Continent
Windscribe Pro Countries
Windscribe Free Countries
Europe
37
7
Asia
16
2
South America
6
0
North America
4
2
Africa
3
0
Oceania
2
0
Antarctica
1
0

As you can see, most of Windscribe Pro’s servers are concentrated in Europe. Instead of offering joke locations, like ‘Troll Antarctica’, we’d like to see it add servers in popular locations elsewhere, like Egypt and the UAE.

With Windscribe Free, you can get an IP address from far more countries than other top free VPNs. It has servers in 11 countries, while Atlas VPN and Proton VPN only have two and three respectively.

Windscribe Server List on iOS

Windscribe has two free UK servers.

Many of these locations, like the UK and Turkey, are usually behind a paywall. We’re also glad that Windscribe offers free servers in Hong Kong, to give non-paying users a fast choice when connecting from China.

Disappointingly, even after contacting it, Windscribe refused to reveal the total number of individual VPN servers it maintains. It also wouldn’t say how many of its servers are rented, which could mean that Windscribe is entrusting your data to third parties.

The Windscribe website features an excellent page with real-time updates of server status and capacity. This is great when you’re trying to find a quick server or want to troubleshoot a slow connection, but it’d be good to see this added to the Windscribe app instead.

Static & Residential IP Addresses

With Windscribe, you can get a static IP address from 13 different locations. A static IP connects you to the same IP address every time you connect. This comes with a few benefits like reducing the chance of websites blacklisting your IP.

Windscribe is one of only a few VPNs that offer a residential IP address. Although this costs an extra $96.00 per year, the US residential IP we purchased has always worked for streaming over years of testing.

Bypassing Web Censorship

Stealth VPN Feature Works in China & Russia

9.6/10
How is this calculated?

We routinely test if the VPN can bypass strict internet restrictions in China using our remote-access server in Shanghai.

Other important factors we consider include obfuscation technologies and the availability of servers in neighboring countries (for faster connections).

Windscribe is consistently one of the best VPNs for beating censorship. Over the past year, it's worked 86% of the time in China, Russia, and Iran. Windscribe Free is also one of the only free VPNs to work in censored countries, and is even more reliable than many paid VPNs.

Ranked #2 out of 62 VPNs for Bypassing Web Censorship

Many VPNs for China, including Windscribe, counter web censorship by employing obfuscation technologies that make it harder for censors to identify VPN traffic.

Windscribe uses a “Stealth protocol” to avoid detection by the censors. This protocol uses the open-source Stunnel algorithm to route your OpenVPN traffic through an additional TLS tunnel. In short, this conceals the fact you are using a VPN.

We’ve seen it working first-hand in China, using our test server in Shanghai. Windscribe bypassed China’s firewall 85% of the time over the past year. Even many top VPNs, like NordVPN, have only worked 0% of the time over the same period.

Moreover, Windscribe’s free software also worked in China by connecting to the Hong Kong > Victoria server.

You can see us using Windscribe Free to access blocked websites from China in the video below:

EXPERT ADVICE: If you’re in a particularly high-risk situation, like a journalist operating from a censored country, enable Windscribe’s Decoy Traffic Mode. This will safeguard you from traffic correlation attacks. Windscribe is the only VPN with this feature.

Device & OS Compatibility

Apps for Many Devices, but Smart DNS Costs Extra

How is this rated?

A high-quality VPN should maintain functional, fully-featured applications and browser extensions for as many platforms and devices as possible.

Our ‘Device & OS Compatibility’ assessment contributes to the Ease of Use rating.

Windscribe can be installed on a wide range of devices, including iOS, Android, PC, and Mac. Though we wish its Smart DNS feature was included in the VPN subscription, the VPN itself can be installed onto a router, to use with smart devices or games consoles. Windscribe also allows unlimited simultaneous connections, which is a rare feature.

Apps

Windscribe can be installed on the following devices:

  1. Windows
  2. Mac
  3. iOS
  4. Android
  5. Linux
  6. Router

Though the apps are similarly easy to use on each platform, not every feature is available on each app. Here’s a summary of the key differences between Windscribe applications:

Games Consoles & Streaming Devices

Windscribe is compatible with the following devices by installing it on a router:

  1. Apple TV
  2. Amazon Fire TV
  3. Android TV
  4. Chromecast
  5. Nintendo
  6. PlayStation
  7. Roku
  8. Smart TV
  9. Xbox

Windscribe does offer a separate DNS service called Control D. Though it’s discounted for Windscribe subscribers, it still requires a separate subscription.

We’d like to see it included for free. This would vastly increase the number of devices that Windscribe could work with.

Alternatively, you can use Windscribe’s ‘Secure Hotspot’ feature if you have a Windows computer. This allows you to create a virtual router within the app to share your VPN connection with other devices.

Browser Extensions

You can download the Windscribe browser extension on these browsers:

  1. Chrome
  2. Microsoft Edge
  3. Firefox

Like most VPN browser extensions, Windscribe’s Chrome, Firefox, and Edge extensions will only encrypt your web traffic. Anything outside of the browser, like cloud syncing and video calls, won’t be sent through the VPN tunnel.

Ease of Use

Intuitive Apps for Many Platforms

8.9/10
How is this calculated?

This rating mainly consists of the user-friendliness and intuitiveness of setting up and regularly using the VPN.

We also factor in customization settings, as well as device and OS compatibility (see section above).

The interface of Windscribe's apps is consistent and easy to use. Their simple layouts don't compromise usability or advanced settings, making them a good choice whether you’re a beginner or advanced user. You can download the applications simply by using its website or through your device’s app store.

Ranked #12 out of 62 VPNs for Ease of Use

To get started with Windscribe, simply create an account on its website and click Download Windscribe. From start to finish, you can start using it in under 10 minutes.

All of Windscribe’s apps use the same design. Thankfully, it updated the UI in March 2022. Before then, we criticized the design for being too basic and for not showing enough information, like the selected protocol and port, on the home screen.

Here’s more detail of our experience using Windscribe’s various apps:

Desktop & Laptop (Windows & Mac)

Windscribe’s Windows and Mac apps look and feel identical. Switching between platforms was seamless, with all settings and buttons in the same place. Importantly, both apps are well-presented and easy to use.

Windscribe VPN's apps for Windows and macOS

One downside to Windscribe’s desktop interface is the relatively small buttons and in-app text. Some members of our research team found it difficult to read the explanatory text underneath some settings, especially on lower-resolution PC monitors.

The app window is very small in comparison to many other VPN services. It’s half the size of ExpressVPN and a quarter of the size of NordVPN. Although this is ultimately down to personal preference, we’d like to see the app size improved slightly to accommodate larger buttons and text.

Windscribe’s desktop apps include a country search bar, which makes it much easier to search and select the country you want to connect to. This is especially useful for a VPN with as many server options as Windscribe.

The desktop apps offer lots of space for customization. You can change the latency display between a performance bar or specific measurement.

You can toggle the app between a window and tray or menu bar, too, which we like (although we prefer the windowed mode). You can also customize notifications and the order in which countries are listed within the app.

All in all, Windscribe’s desktop applications strike a good balance between intuitiveness and customization. It has features to satisfy both advanced and beginner users.

Mobile (iPhone & Android)

Windscribe’s iOS and Android apps are as easy to use as the desktop clients. The app is laid out in the same way, with a large connect button in the top-right and the server list in the bottom half. This user-friendly interface makes Windscribe one of the best free VPNs for iPhone and Android devices.

Windscribe VPN's apps for Android and iOS

The app includes a network whitelisting option, which allows you to select certain networks for Windscribe not to activate over — such as your home network or other trusted networks. We like this addition for mobile, where you don’t always notice your phone moving between cellular networks.

Unique to mobile, Windscribe has also included a dark/light mode toggle. Although we’re glad to see this included, we wish it would automatically match the setting on your device. As it stands, we had to manually change it twice a day whenever our device switched to dark or light mode.

The app will also vibrate your phone when scrolling through lists or when clicking buttons, which is more distracting than it is useful. It also had a slight negative impact on our device’s battery life. We turned this off straight away by toggling off the ‘Haptic Feedback’ setting in the app.

Linux GUI App

Windscribe is one of only a few VPN services to provide a GUI app for Linux. The app is much easier to use than many other VPN apps on Linux, such as ExpressVPN and NordVPN.

Windscribe VPN's app for Linux

Impressively, you can configure the app to connect to non-Windscribe servers. For example, we were able to connect to a VPN server we set up ourselves within the Windscribe app.

The app is compatible with all popular Linux distros. We tested it on Ubuntu and didn’t experience any issues.

Fire TV & Android TV Apps

Windscribe’s Fire TV and Android TV apps look different to its other apps, but they’re just as simple to use. They are fully optimized for larger TV screens, making it easy to see the button that’s currently selected.

However, we would like to see the addition of a search bar. As it stands, you have to navigate through a long list of flags using your device’s remote control.

Windscribe VPN's app for Fire TV

Thankfully, the app’s well-thought-out split tunneling feature means you can configure certain apps to bypass the VPN tunnel. By doing this, you don’t have to go into the app every time you switch between streaming services.

We don’t recommend picking Windscribe for this app specifically – see our list of the best VPNs for Fire TV Stick instead. But it’s a positive extra if you have already decided on using Windscribe.

Control D Smart DNS Feature

Windscribe has a Smart DNS service, called Control D. It costs $20.00 a year for existing Windscribe subscribers.

With Control D, you can access geo-blocked streaming services on devices that don’t allow VPN apps, like Smart TVs and games consoles. But it still works on every other device, including Windows, macOS, Android, and iOS.

Control D is by far the easiest-to-use Smart DNS service we’ve tested. Unlike other services we tested, you can select a different proxy server for each streaming service, without having to reconnect. For example, you can configure it to use a US server for HBO Max and Hulu, but a UK one for BBC iPlayer and Sky Go.

Customizing settings in Windscribe's DNS service

Control D allows you to choose a different proxy server for each streaming service.

Control D also supports secure DNS options, like DNS-over-HTTPS. This means that you don’t have to ever give your IP address to Windscribe to use the feature.

All of the other Smart DNS tools we’ve tested, like ExpressVPN’s MediaStreamer, are annoying to use as you have to update your IP address on the website whenever it changes.
That said, we do wish that Control D was included with every paid Windscribe subscription.

Browser Extensions

Windscribe’s browser add-ons are excellent. They’re simple to use but still come with an unusually large suite of features including ad and malware blocking, advanced leak protection, and GPS spoofing.

This is a great suite of privacy and security-focused tools which are easy to use thanks to a lightweight and intuitive user interface. The extension looks like a minimized version of the desktop app, so there’s no learning curve required.

Windscribe VPN's browser extension for Chrome

There is also some limited integration with the desktop app – allowing you to view the status of, but not change, your device-wide VPN. We’re hoping Windscribe will move towards more complete integration in the future.

Customer Support

No Live Chat & Slow Email Responses

8.0/10
How is this calculated?

This rating is based on our assessment of the VPN’s:

  • Live chat support
  • Email support
  • Online resources

Not every VPN offers all these support options, and they often vary in quality and response times.

Customer support is an area where Windscribe falls behind the competition. It’s the only service in our top 15 rated VPNs without a live chat feature. Instead, you’ll have to use its automated chatbot or wait over 24 hours for an email reply.

Ranked #23 out of 62 VPNs for Customer Support

You can contact Windscribe’s customer support team in the following ways:

Customer SupportAvailable in Windscribe VPN
24/7 Email SupportNo
24/7 Live Chat SupportNo
ChatbotYes
EmailYes
Email Support via Online FormYes
Live Chat SupportNo
Online ResourcesYes
Tutorial VideosNo

The best way to get help with basic issues is by using Windscribe’s automated chatbot, named Garry. Though Garry can answer simple queries, it couldn’t resolve the majority of questions we asked.

Some of its information is out of date, as well. For instance, it hasn’t been updated to reflect that Windscribe now has servers in 69 countries. You can see an example in the screenshot below.

Testing Windscribe's automated chatbot

Windscribe’s automated chatbot isn’t as useful as a human support agent.

Garry also only understands English. When we asked it a question in Spanish, it responded in English that it couldn’t answer the question.

In a future update, we’d like to see Windscribe add live chat functionality for paid subscribers. Otherwise, it’ll continue to be left behind by alternative VPN services.

Price & Value

Paid Subscriptions Are Expensive

7.5/10
How is this calculated?

While we do assign a ‘Price & Value’ rating, it doesn’t contribute to the Overall Rating. We believe the reader should decide what is or isn’t a reasonable price.

A good rating isn’t just based on how cheap the VPN is, but for the overall value it offers.

Windscribe Pro is the ninth-most expensive VPN we’ve tested. Although it includes enough functionality to make it worthwhile, many other VPNs provide better value. Its refund period is also only three days, which is much shorter than the industry standard of 30 days. The free version doesn’t require any payment details and is one of the best free VPNs available, though.

Ranked #12 out of 62 VPNs for Price & Value

Here are all of Windscribe Pro’s pricing plans:

  1. Monthly

    $9.00/mo

    Billed $9.00 every month
  2. 12 Month(s)

    $5.75/mo

    Billed $69.00 every 12 months
    Save 36%

The $9.00 cost of a single month is cheaper than comparable VPNs, but its annual subscription price is quite expensive at $5.75.

We’d like to see Windscribe bring down these prices to match its place in the market. For example, some higher-rated VPNs, like Private Internet Access, are 65% cheaper than Windscribe.

Windscribe offers a ‘Build-a-Plan’ option, which allows users to purchase Windscribe server locations for $1.00 each per month. If you only need to access one or two VPN servers, you can keep the monthly cost down to just a couple of dollars. We like that Windscribe has these bespoke options available.

Payment & Refund Options

Here are all the different payment methods you can use to sign up for Windscribe:

  1. American Express
  2. Bitcoin
  3. Mastercard
  4. PayPal
  5. Visa

Windscribe Free

Windscribe’s free plan is one of the best we’ve tested. It’s a great way to try out Windscribe before committing to a subscription. But as you’d expect, Windscribe Free comes with significant drawbacks compared to the paid version.

You can see a table showing the full differences between them elsewhere in this review.

Its 10GB monthly data cap is pretty generous for an ad-free, free VPN. But it doesn’t match our top-ranked free VPN, Proton VPN Free, which has no data cap.

The speed difference is also very noticeable, even in everyday use. We recorded a speed of 54Mbps using the free version, compared to 94Mbps with Windscribe Pro. As a result, our videos​​ took longer to load and would sometimes buffer.

Depending on your needs you might even be able to use Windscribe Free long term, but we expect most users will want to upgrade to the paid subscription for faster servers, streaming, unlimited data, and all of Windscribe’s advanced features.